Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

Here are some helpful tools and links,

• Jing - This is a tool for taking screenshots and capturing videos of the desktop.This is handy for showing us how you ran into the issue. It works on both Windows and Mac and its free! [Link] [Tutorial for Using Jing]
• Windows 10 Built in Screen Recording - Here is a link on how to use the built in Windows 10 screen recording tools. [Link]
• iPhone & iPad Screen Recording - Here is a link on how to record your screen when using an iPhone or iPad. [Link]
• AZ Screen Recorder for Android - Here is a link to a screen recorder for your Android device. [Link]